Paying for ProjectZap is safe. We have built our checkout to protect your payment details at every step, and we work with a dedicated payment provider so that sensitive card data never touches our own servers.
1. Encrypted Connection
Every page on ProjectZap, including checkout, is served over a secure HTTPS connection. Information you enter is encrypted in transit using industry-standard TLS, so it cannot be read as it travels between your device and our systems.
2. Payments Handled by a Secure Processor
Your payment is processed by our payment provider, WalletPlug, which is built to meet strict payment-industry security standards (PCI DSS). Card details are captured and tokenized by the processor. ProjectZap only receives a secure token and the information needed to manage your subscription.
3. We Never Store Your Card Details
ProjectZap does not store your full card number, expiry, or security code on its servers. That data stays with the PCI-compliant processor, which reduces risk and keeps your details out of our systems.
4. Card Network Protections
Payments are protected by the security features of the major card networks, which may include additional verification such as 3-D Secure (for example, a one-time code from your card provider) to confirm that you authorized the payment.
5. Fraud Monitoring
Transactions are monitored for signs of fraud. Suspicious payments may be flagged or declined to protect you and other customers. If a legitimate payment is declined, please reach out and we will help.
6. What to Expect at Checkout
- You will see the plan, price, and billing frequency before you confirm.
- You enter your payment details on a secure form.
- You receive a confirmation, and a receipt is available in your account.
- Renewals are charged automatically at the start of each period unless you cancel beforehand.
7. Your Part in Staying Secure
- Use a strong, unique password for your ProjectZap account and never share it.
- Make sure you are on the correct website address before entering any details.
- Contact us right away if you notice a charge you do not recognize.
8. Questions About a Payment
If you have any questions about the security of your payment or a charge on your account, email us at support@projectzap.com. You can also review our Refund Policy and Privacy Policy.